Privacy Policy

1. Information We Collect

Information You Provide

We may collect information you provide directly to us, including:

• Your name and email address when you create an account, contact us, or subscribe to communications.
• Website URLs and other information you submit for analysis.
• Support requests, feedback, and other communications you send to us.
• Transaction-related information when you purchase scan credits. Payment card information is processed by our payment provider and is not stored directly by GEOsync.

Information Collected Automatically

When you use the Services, we may automatically collect information such as:

• IP address, browser type, device type, operating system, and general location derived from your IP address.
• Pages viewed, features used, referring pages, timestamps, and other usage information.
• Cookies and similar technologies used for functionality, security, analytics, and performance measurement.

Webpage Analysis Data

When you submit a website URL, GEOsync may retrieve and analyze publicly accessible content and technical information associated with that URL. This may include page content, metadata, structure, performance signals, accessibility indicators, and other information used to generate diagnostic findings and EchoTune™ recommendations.

Please do not submit URLs or content that you are not authorized to analyze or that contains confidential, private, or sensitive information.

2. How We Use Information

We may use collected information to:

• Provide, operate, maintain, and secure the Services.
• Process webpage scans and generate diagnostic reports.
• Generate EchoTune™ recommendations based on scan findings.
• Create and manage user accounts and pay-as-you-go scan credits.
• Process transactions and maintain purchase and credit records.
• Respond to support requests and other communications.
• Monitor performance, troubleshoot problems, and improve the Services.
• Detect fraud, abuse, security incidents, and violations of our Terms of Service.
• Send service-related notices and, where permitted, marketing communications.
• Comply with applicable legal obligations.

3. AI-Assisted Processing

Certain GEOsync features use third-party artificial intelligence service providers to process webpage analysis data and generate diagnostic findings or EchoTune™ recommendations.

Information submitted for analysis may be transmitted to these providers as necessary to deliver the requested Services. We seek to limit the information shared to what is reasonably necessary for processing. Users should not submit confidential, sensitive, or personal information as part of a webpage scan.

AI-generated findings and recommendations may be incomplete or inaccurate and should be reviewed before being acted upon.

4. Payments and Scan Credits

GEOsync uses a pay-as-you-go credit system. When you purchase credits, our payment provider processes your payment and may collect billing information, payment card details, and transaction data under its own privacy policy.

GEOsync may receive limited transaction information, such as your name, email address, purchase amount, payment status, and transaction identifier. We use this information to complete purchases, allocate credits, maintain records, prevent fraud, and provide support.

5. Cookies and Analytics

We may use cookies and similar technologies to:

• Keep the Services functioning properly.
• Maintain sessions and account preferences.
• Protect accounts and detect suspicious activity.
• Understand how visitors use the Services.
• Measure performance and improve user experience.

You may control cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some features.

6. How We Share Information

We do not sell your personal information.

We may disclose information:

• To service providers that support hosting, infrastructure, analytics, payments, email delivery, customer support, security, and AI-assisted processing.
• When required by law, regulation, legal process, or governmental request.
• To protect the rights, property, safety, and security of GEOsync, our users, or others.
• In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
• With your direction or consent.

Service providers may access information only as reasonably necessary to perform services on our behalf and are subject to their own contractual and legal obligations.

7. Data Retention

We retain personal information and analysis-related data for as long as reasonably necessary to provide the Services, maintain transaction and credit records, meet legal and accounting obligations, resolve disputes, enforce agreements, and protect against fraud or abuse.

Retention periods may vary depending on the type of information and the purpose for which it was collected. Information may remain in backups for a limited period after deletion from active systems.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

No internet transmission or storage system can be guaranteed to be completely secure. You are responsible for protecting your account credentials and promptly notifying us if you suspect unauthorized account activity.

9. International Data Transfers

GEOsync and some of its service providers may process information in the United States or other countries. These locations may have data-protection laws that differ from those in your jurisdiction. Where required, we use appropriate safeguards for international transfers.

10. Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to personal information we maintain about you.
• Request correction or deletion of your personal information.
• Request a portable copy of certain information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications.

To submit a privacy request, email info@geo-sync.io. We may need to verify your identity before completing your request. Certain information may be retained where permitted or required by law.

11. Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link included in those messages or by contacting us. You may still receive necessary service-related communications concerning your account, purchases, security, or use of the Services.

12. Children's Privacy

The Services are not intended for children under 13, or a higher minimum age where required by applicable law. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact info@geo-sync.io.

13. Third-Party Links

The Services may contain links to third-party websites or services. GEOsync is not responsible for the privacy practices, content, or security of third parties. We encourage you to review their privacy policies before providing information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last updated" date at the top of this page. Material changes may also be communicated through the Services or by email when appropriate.

15. Contact Us

For questions or requests concerning this Privacy Policy, contact: