Help Guide

Managing Your Account

Access your reports, view your credit balance, and manage your GEOsync account.

HelpManaging Your Account

Signing In

Use the email address associated with your GEOsync account to sign in and access your dashboard.

If you cannot access your account, confirm that you are using the correct email address and follow the available account-recovery instructions.

If you still need assistance, contact us at support@geo-sync.io.

Your Dashboard

Your GEOsync dashboard provides one place to manage your scans, reports, recommendations, and available credits.

From your dashboard, you can:

  • Start a new URL scan.
  • View previously completed scans.
  • Open and download GEOsync Analysis reports.
  • Review EchoTune™ recommendations included with paid scans.
  • Check your available credit balance.
  • Purchase additional scan credits.

Your Reports

After a scan is completed, its GEOsync Analysis report is available from your dashboard.

Each report may include:

  • AI interpretation and model comparisons.
  • AI access and readiness findings.
  • Content and page-structure findings.
  • SEO and metadata signals.
  • Accessibility and technical-health findings.
  • Authority and supporting-content signals.
  • A downloadable PDF report.

Paid scans also include prioritized EchoTune™ recommendations.

See “Understanding Your GEOsync Analysis” for a detailed explanation of the report.

Rescanning a URL

You can scan a previously analyzed URL again after making changes to the webpage. GEOsync performs a new analysis using the page's current content and signals.

Each paid rescan uses one credit. Previous reports remain separate so you can compare findings over time.

Your Scan Credits

Your dashboard displays your available credit balance. One credit covers one paid URL scan, including a GEOsync Analysis report and EchoTune™ recommendations.

Purchased credits never expire. There are no monthly plans or recurring subscription charges.

For pricing, payments, and credit details, see “Credits & Billing.”

Account Information

Use your account settings to review and update the account information GEOsync makes available for editing.

The exact settings and authentication options displayed may depend on how your account was created.

Data and Privacy

GEOsync applies reasonable technical and organizational safeguards to protect your information. We collect information needed to provide and support the service and do not sell your personal information.

For details about collection, use, and retention, review our Privacy Policy.

Troubleshooting

Can't sign in?

Confirm that you are using the correct account email and follow the available account-recovery instructions.

Scan not completing?

Confirm that the URL is public and accessible. Some webpages may block automated access or take longer to process.

Report unavailable?

Refresh the dashboard and confirm that the scan has completed. If the problem continues, contact support.

Credit balance looks incorrect?

Review your recent scans and credit purchases. Contact support if a transaction or deduction appears incorrect.

PDF not downloading?

Try refreshing the report, using another browser, or disabling browser extensions that may block downloads.

Get Started

Ready to analyze your webpage?

Scan Your First URL Free

Need more help? Visit the Help page or email us at support@geo-sync.io.